Soul Shack
Contact Info
+64 04-333 2911
Google Reviews
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David Sirling
03:03 19 Sep 24
Ordered the boneless Chicken Fangers Level 4 spice. Did not disappoint. It was indeed very spicy. DO NOT COME HERE if you are a wimp of spices, it'll give you one hell of a challenge. The service was a ten out of ten. Will definitely come back sometime.
Aryan Kumar
02:45 19 Sep 24
Ordered the chicken wings with level 4 spice, did not dissapooint at all! Though it was very spicy, it was still very good.
Curvy Chic
07:41 28 Aug 24
Dropped in for a lunch, never been here before but the food was deee-licious!!! Will definitely order again. Atmosphere inside wasn't that great though.
Claire Visser
08:49 23 Aug 24
Was heartbroken when soul shack shut down so happier than ever to see it open again! I’ve been a few times since they reopened and the new owners are doing a great job bringing the flavour and value for money. Keep up the good work guys!
Theo Hobley
03:58 17 Aug 24
Amazing food and great friendly staff made us feel very welcome. Overall just a great time
Katie McG
05:14 15 Aug 24
Amazing quality and flavour. With the old owners there were always having stock issues and inconsistent opening hours. Reliable soul shack is back with new ownership! 🥳
Caleb Ashworth
09:39 09 Jul 24
Got food from this place delivered. Got Chicken Fangers for me, a sando for a friend and some chips also for myself, all separate items.I asked for the chips and Fangers to have no sauce due to my intolerance to certain textures and tastes. However when the food arrived, the chips were packaged with the sando, with sauce from the sando dripping onto a portion of the chips, and the Fangers in a separate container. I understand that other people may not have an issue with this but just as a future reference.The Sando and the Fangers were amazing, however they were ordered with a Level 2 Birdseye spice, and I believe they put Level 4 Carolina Reaper spice on instead as I can usually handle a good bit of heat but my friend says it tastes exactly like it.Overall, I would recommend this place to people if you can handle a kick of spice, and would definitely come back here again.
Eugene Poy
07:07 07 Jul 24
Food is not as good as from the previous owner, still worth a visit if you're a fan of spicy chicken. But I found the standards has dropped. My wings were not as tender and juicy as before and a lot smaller. Fries were ok. I asked for 1 star (mild) on my wings but tasted very spicy.
Mark Novosel
23:47 21 Jun 24
I had high hopes for this place based on the reviews.Unfortunately for me I didn't sort by newest, or I would've seen they've changed owners and are nothing like the reviews would suggest.I got the level 4 with Carolina Reaper. Since I grow my own reapers and love heat, I thought I can't go wrong.For $16, the burger was tiny, and flavourless. There was heat but that was it. Couldn't taste much else.I was expecting an incredible flavourful southern style fried chicken experience but sadly this wasn't to be.From walking in and hearing Indian music playing, I had my doubts how authentic the southern style chicken would be. The restaurant was near empty but I persevered nonetheless.To top it off, there's a sign saying 3% surcharge for pay wave. So I inserted my card, only to still be charged 3% more.The owner said, oh it applies to all credit cards! Well that's not what the sign says. Surcharge was refunded once questioned but still seemed dishonest.At $16 for a small piece of chicken, a few pieces of lettuce and a slice of processed cheese, there's more than enough profit to cover your card processing fees without having to add a surcharge.I hope this place can improve based on past reviews perhaps worth a try if they're still around in a year or two.
Sophie D
23:31 21 Jun 24
Unfortunately I never got a chance to try this place before the change of ownership. Saw the mixed reviews, was craving a chicken burger and decided to give it a go...I got the chicken burger, level 1. It was okay, nothing special. The chicken was great, big chunks, juicy and crispy. But the burger was really dry. Only a tiny bit of mayo (and pretty average mayo at that, not the good stuff), no other sauce. I also felt like the spice was just heat and no actual flavour which was disappointing. There is a decent amount of heat in level 1, and I'm someone that likes spicy food.I went at 8:15pm on a Thursday night and I was the only one there.I'll only go back if I'm craving a chicken burger, and get takeaway so I can put my own sauce on at home.If I didn't have such high expectations, I would have given it a higher rating. But compared to how good I've heard this place used to be, I was pretty disappointed.
Jordan
02:13 13 Apr 24
Seriously some of the nicest chicken I’ve ever had. I ordered the 4 piece with level 2 spice that came with fries and bread and pickles. Really good chicken.
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